Client Comments

Here is what our clients have said about the services and solutions we have provided:

"Bruckner Consultants have provided high-quality trainings and technical assistance to City of Oakland staff and departments related to ADA compliance, reasonable accommodations and disability sensitivity. Their work has been an integral part of City efforts to improve access and services for people with disabilities."

Christine Calabrese
ADA Programs Manager
City of Oakland, CA

"The Bruckners’ professional expertise and training skills, coupled with their life experiences and common sense, make them ideal trainers. They thoroughly understand human behavior across the age spectrum, and they challenge training participants in thoughtful ways."

Anne Hinton
Executive Director
Department of Aging and Adult Services
San Francisco

"Bill and Victoria have a wealth of both personal and professional knowledge on the disability rights movement and independent living philosophy. Their trainings and discussions with FREED’s board and staff have assisted us with meeting the needs of our community and strengthening the integration of independent living philosophy and advocacy into all of FREED’s services and programs."

Ana Acton
Executive Director
FREED Center for Independent Living

"For more than 15 years Victoria and Bill Bruckner have been of tremendous help for numerous disability organizations throughout Germany. Their workshops, trainings, presentations and consultancy provided major support for organizational development, for peer counseling services and especially for the implementation of equal rights laws in Germany. Today, Germany is a better place for disabled people to live and for businesses to reach new customers; Victoria and Bill Bruckner have played a key role to move this change forward."

Ottmar Miles-Paul
State Commissioner for Disability Affairs
Rhineland-Palatinate, Germany

"On behalf of the Oakland Museum of California, I’d like to thank you for offering comprehensive disability awareness training sessions…[which] our staff and docents found extremely productive…It is our hope that you continue assisting us [as] we look forward to discovering innovative ways to increase access at the Museum."

Lori Fogarty
Executive Director
Oakland Museum of California

"This series of trainings received the highest evaluations ever given by library staff at the Oakland Public Library. All staff should be encouraged to come to these workshops. Excellent info, effectively delivered."

Lynne Cutler
Librarian II and ADA Coordinator
Oakland Public Library

"I want to thank you for the superb job you did for The Palace Hotel with your 'Accommodating Hotel Guests with Disabilities' training... Hotel managers and associates have come to me with a constant stream of positive comments. All agreed that the quality and depth of training was first rate."

Michael Jawitz
Former Safety and Security Director
The Palace Hotel

"You were one of the best aspects of our ADA Self-Evaluation and Transition Plan Update. We have taken your recommendations to heart and are working on implementing them."

William Chopyk
Former ADA Coordinator
Port of San Diego

"I got good feedback from the employees who attended the ADA self-evaluation process training that you conducted.... It was encouraging to see your positive attitude in assisting the City in becoming compliant with the ADA.  Thank you again for your assistance."

Bill Hemsley
Senior Civil Engineer
City of Redlands

"The Bruckners were instrumental in bringing the City of Brentwood into the 21st century in terms of our accessibility."

Jon Elam
Former City Manager
City of Brentwood

"I want to express my agency's appreciation for the disability training you provided. It was the best received training of this nature I have ever experienced, with several of the attendees making a point to tell me how much they appreciated it, and how they wished all of our staff had taken part."

Jim Ellis
Clinical Director
Janus of Santa Cruz

"The Bruckners are experts on issues of persons with disabilities. They have excellent ability to convey ideas, concepts and realities to diverse audiences."

Ramona Davies
Director of Community Services
Northern California Presbyterian
Homes and Services

"You are knowledgeable, compassionate professionals with a very high level of expertise. Your presentation at our cultural competency in-service training conference was excellent!"

Marcia Todd, LCSW
Kaiser Permanente

"Thorough, professional, committed to Independent Living principles, collaborative... I could not think of another person I would trust to do the job and provide critical feedback."

Herb Levine
Executive Director
Independent Living Resource Center
San Francisco

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